Welcome to Nashville
Treat others as you would like to be treated.
To the folks out there from other cities coming here to open up a restaurant or bar, remember the golden rule. Please don’t come into my establishment and pass out your business cards to my staff. Please don't offer them more money to come work at your place of business while you are standing in mine.
That is just not how we do it here.
Here in Nashville, the restaurant industry is unique. We are a community that supports, cheers, and cares for each other. We truly want each other to succeed. We felt sheer joy when Tandy finally won a Beard award. He deserved it. Our hearts sank when Prima closed. We know how hard Andy worked to save that restaurant. It is not uncommon for one Nashville restaurant to send another restaurant staff meal on its opening day – or maybe even just any old day. It is not unusual to see one chef name a restaurant that is not his own as one if his favorites in a national publication.
In fact, we experienced support from the community first hand when we had a fire in the third floor kitchen at Merchants in June and had to close for a couple days. We scrambled to call all of our reservations and reschedule them, and places like The Southern did everything they could to help us out and fit in as many of our reservations as possible they could. We even had a private lunch event for 80 people that we were lucky enough to physically move to another property of ours, Le Sel, but we didn’t have enough food on site. One phone call is all it took – our friend Kahlil at Arnold’s turned around lunch for 80 with just THREE HOURS’ notice. To top it off, he then sent lunch to our office folks the very next day, out of the goodness of his heart.
In many other cities, the industry is cut throat. They are rooting for their competition to close. They steal and backstab staff and management without a second thought. It’s really a lose-lose practice for everyone. But in Nashville, it’s never been like that, at least not in the 15 years (holy &$%$) since I’ve owned establishments here. And it’s not going to start now. We are a close-knit, considerate community and we won’t let you ruin a good thing.